At Monday’s Parliamentary briefing, ostensibly about whether the forthcoming election would be the UK’s first digital one, the distinguished MPs and Lords and Ladies who attended did what they do best and took hold of the conversation, repeatedly sidetracking it. They needed answers not about social media, but about a truly Web 1.0 phenomenon: how should they cope with the influx of emails that they get from their constituents? As digital experts, we’re expected to offer solutions to the firehose of email traffic (bearing in mind, of course, that we also receive a preposterous number of wants, needs, demands, desires from a truly random bunch of people who have the ability to type and press ‘send’). So how do we cope? In the interests of crowdsourcing a solution for the government employees of the United Kingdom, I reached out to the Twitterverse for a solution.
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[Lifestream] Twittersource: How should elected officials cope with inbox influx?
Thursday March 18, 2010 @ 08:50 PM (UTC)
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